Tuesday, July 23, 2013

Missing Email In Outlook Express

An important email missing from inbox might annoy you too much. It could be personal, confidential or even an e-bill sent to you. Here are few reasons for email disappearing from your Outlook account.

Deleted email in Outlook

You might accidently delete an email or few of them. It is possible that an email that is missing in the inbox list could have been deleted unintentionally. To view such emails, just click on the Deleted items option located on the left side of the Microsoft Outlook window. Hopefully, you will find the important missing email in here.

Is it an incorrect selection made?

If you can’t find an email, you might have selected an inappropriate or incorrect folder. It is probable that the email you are trying to find is placed in a sub-folder other than the one opened. Check, if Inbox located on the left hand side of Outlook window is selected and is highlighted in gray color.
View settings option
At the top of the Microsoft Outlook screen, View button would be available. Click this and select Current view option. You need to make sure the option Show all messages is clicked and selected. The emails wouldn’t appear in Outlook Express if any other option is selected.

Outlook Express errors due to Antivirus

If you have updated or recently installed malware software, ensure that the settings of the scanning program cover email as well. An older version or incompatible email scanning program would cause a missing email from your Outlook inbox. The antivirus program might have categorized the particular email message as a spam or a virus and it tries to prevent it from harming you.

Outlook account settings

You need to check and verify your Microsoft Outlook email account settings with the help of the email service provider. If any of this setting is incorrect, you would receive some kind of error message. It is also probable that you wouldn’t receive email due to such incorrect settings.

Corruption causing Outlook Express errors

Microsoft Outlook Express files stored in your computer might be corrupted due to changes in default settings. An error message could pop up due to such a corruption in any of the important Outlook Express files. Thankfully, in most of the cases the corrupted files could be replaced easily. Otherwise, you would have to uninstall and reinstall the Microsoft Outlook Express.

The above-mentioned are the reasons for missing emails in Outlook Express. For more on the topic, visit our tech forums and blogs.

Guidelines To Inform The Hacking Of An Email Account


The internet is one of the most advanced platforms ever created. There are millions of possibilities that users can make use of when it comes to the internet. In fact, this is what drives the modern day human, and this applies to almost every individual. However, consider yourselves warned; there are various threats on the Internet that pose danger to your data and information. For instance, hackers are a major threat to the online community, and internet crimes are multiplying at a very fast rate.
Email hacking is, by far, one of the crimes most perpetrated on the Internet. Sending and receiving emails opens up a portal for the hackers to attack. The targets here are not restricted to private individuals, but corporate ones as well. Unfortunately, this has become an everyday scenario. As a result, Internet service providers and email providers have initiated a set of procedures to deal with such emergencies. For instance, Google has released a set of procedures to deal with Gmail account hacked issues. Essentially, you can report the hacked issues to the service provider, and avail of the support they provide. Let us see the basic steps involved.
Reporting hacked email account
• If you find that your account has been hacked into, you need to contact your email service provider immediately.
• If your account is Gmail, you need to contact the Google tech support and help experts. If the account is Hotmail, you need to contact the MSN support experts.
• If the Internet service provider is Rogers, you need to contact them to let them know about the incident.
• You need to attach all the relevant information along with an explanatory mail and send it to them. The time of discovery is an important aspect and should not be missed.
• You also need to include the time of the last login along with the mail. Try to include the emails that surfaced as a result of hacking. You can also include other suspicious emails that came days before the hacking incident.
• You need to locate the agency that has complete jurisdiction over the hacking issues. This will help you find the registered address of the suspect. For Gmail account hacked issues, you can visit the official page of Google.
Hacking an email account is not a punishable offence in many countries. This loophole makes it easy for the criminals to escape. This only means that you should be double careful while handling your mail.

Monday, July 1, 2013

Support To Fix Outlook Express When It Fails To Send Emails

Outlook Express is an email client feature that allows the user to connect with users around the world. The application comes pre-installed on Windows Internet Explorer browser. Corrupt updates and malicious codes on your system can prevent you from sending and receiving Emails. The tutorial will help you fix these errors with Outlook Express. 

Outlook Express help instructions
  • Turn on your computer and sign into your admin account. Click on the admin account icon. When prompted enter your Username and Password. Click on the guest account icon to log in as the guest user.
  • Launch the Microsoft Outlook. You may launch the app either from the Start menu or from the home screen. If you have shortcut links plugged on the taskbar, double click them. Similarly, you can launch the application by clicking the desktop link. If no such shortcuts exist, try launching the application from the Start menu. 
  • Click on the Start orb placed on the bottom left corner of the home screen. Alternatively, you can launch the Start menu using the keyboard shortcut combo Ctrl + Esc. Instead, you may use the Windows shortcut label to launch the application.  
  • From the Start pop up, select the label that reads All Programs. The All Programs submenu will list down all the applications installed in the system. From the All Programs submenu, select the program labeled Outlook Express.
  • Open the application and click on the label that reads Tools. You will find the Tools label placed on the top left corner of the Outlook Express table. From the dropdown, select the label that reads Account.
  • From the Accounts window, click the Mail tab. scroll down and select the account from the window. Now click the Properties Window. 
  • Select the Servers tab. Delete the text in the Outgoing mail (SMTP) box. Enter smtp.email.msn.com into the text field. 
  • Select Outgoing Mail Server. Place a tick mark in the box next to the label that reads My server requires authentication. Click on the label that reads Settings. Select the label that reads Log on using under Login Information.
  • Enter your MSN Member ID information into the text space next to the label that reads Account Name box. Now place a tick mark in the box next to the label that reads Log on using Secure Password Authentication.
  • Hit OK to save the settings and to close the Outgoing Mail Server and Mail Account Properties.
  • Try sending the test mail. 

The instructions briefed above will help you fix the Outlook Express error. For more assistance and help on fixing Outlook Express errors, contact our Outlook Express help support centre. 

Monday, June 3, 2013

Cleaning Up Temporary Files In Your PC

Temporary files are something nobody wants to have in their system. But unfortunately when you use most software applications like Microsoft Word, you will see a large number of temporary files being created. The concept of temporary files is that they will be automatically deleted from your system once you close the main program that caused its development. But most of the time, this deletion does not occur.

So you might be forced to depend on some sort of Microsoft support services to do the same. However, most of you are unaware that you can easily get rid of such temporary files manually. We list before you some simple steps to follow to get rid of temporary files.

Instructions to follow

First restart your system as this would probably be the best solution to the problem. Most problems would be solved in an instant when you restart your PC and the problem of temporary files will also be solved in this way. However, cases do occur when such solutions prove inefficient.

If the problem persists, then you can manually open the folder where you save the documents that you create using Word. In the folder, you should enable the view option for ‘hidden files’ as well. You will see a number of files with “.tmp” extension as well as “.doc” extension but in a way that shows they are temporary files. You can manually delete them from your computer.

Next option that you can use is to search for the temporary files from your search navigation bar. Just search for “.tmp” and you will see a long list of temporary files in your system. You can select all the files and then delete them manually in one go. Make sure you check out advanced search options to look in hidden folders as well as in non-indexed locations on your hard drive.

Ensure that you delete files pertaining to only Microsoft Word as temporary files may be created by other programs as well. Even though there is no significant harm in deleting them, it is safe to not delete files, which you have no idea as to what it actually is.

As evident from this post, you can always do a lot of things yourself to solve any issues with your PC without having to rely on Microsoft support services for the same. 

Tuesday, May 21, 2013

Techniques For Upgrading Memory On The Sony Vaio


For a computer system there exist different forms of storages. RAM (Random access memory) is a form of computer storage; with RAM, data can be accessed quickly. Sony VAIO laptops also use different forms of RAM memory, such as SDRAM, DDR SDRAM, DDR2 SDRAM and DDR3 SDRAM .Among these, DDR3 SDRAM is used in newer models of VIAO, but most of the legacy models use SDRAM. Compared to SDRAM, DDR SDRAM has twice the throughput i.e. at each level of increase RAM performance goes up to twice as much.
RAM is packaged inside the memory modules in the form of small chips. Sony VAIO uses a technique for packaging the memory chips called SODIMMs (Small Outline Duel In-line Memory Modules).SODIMMs comes in different pin configurations such as 72-pins, 100-pin, 144-pin and 200-pin configurations. As the pin number increases, memory capacity may also increases. For different models of laptops, different pin configurations have to be used, according to specifications. By using the upgraded versions of SODIMM, memory modules recommended by Sony laptop support, you can improve the performance of your Sony VAIO.
Memory Upgrading Technique

• ReadyBoost 

It is a disk cache component of Microsoft Windows. First introduced with Windows Vista, this technique converts the flash and SD card memory to cache memory, which increases the performance of the system. Compared to Windows Vista, Windows 7 can utilize multiple flash memories as cache memory, while the former utilizes only one flash memory. In order to configure Ready Boost, insert the SD card or Flash drive into the proper slot on your computer, and then choose Speed up my system from AutoPlay, and change the settings.

• Compatibility Check

Most of the desktop and notebook computers maintain a general database of information. As you enter the product information, you can see the memory specifications of your Sony VAIO. With this information you can select the appropriate size and type of computer memory. Manufactures may specify the list of memory modules compatible with your Sony VIAO; you can use this information to purchase memory.

Upgrading Tips


1. Before you upgrade the memory, make sure that you turn of the computer and unplug it from the power supply.
2. Use an antistatic wrist strap to prevent damage of your computer’s memory due to static electricity.
Make use of the above instructions to upgrade the memory of your Sony VAIO. Contact Sony laptop support for further assistance regarding memory upgradation.

Thursday, May 2, 2013

Tutorial To Install Windows Live Messenger


Windows Live Messenger, formerly known as MSN Messenger is a popular instant messaging client from Microsoft, compatible with Windows operating systems, Xbox 360, BlackBerry OS and IOS. Since 2005 onwards, this messaging facility has been an important component of a Windows Live set of online services. It is quite easy to install Windows Live Messenger on your computer. However, it is better to uninstall Windows Messenger first, a pre-installed application in Windows, before adding Windows Live Messenger. The following Windows support guidelines will help you in this aspect.

Instructions
  • You can begin the procedure by clicking on the Start menu button on the Windows screen. There open Control Panel.
  • You should double click on the option Add or Remove Programs. This option allows you to install or remove programs and Windows components. A new window appears, on which you can see currently installed applications. On the left side of this window, four options are given, among them you have to click on Add or Remove Windows Components. This brings up a list of pre-installed Windows components.
  • You have to scroll down to Windows Messenger program and uncheck the box near to it. Then click on Next. This will initiate the uninstall process. Once it is finished, you get a prompt and you need to select the Finish button.
  • After uninstalling, Restart the computer. Now your system will be ready for installing Windows Live Messenger.
  • You can download Windows Live Messenger from any of the official Windows support sites.
  • After downloading it, again select Control Panel. There you have to choose and open the option Add or Remove Programs.
  • A new window appears and from the various options on the left side of the window, you need to select Add new programs.
  • There you can see an option Add a program from a CD-ROM or Floppy disk. Alternatively, there is a direct option to have Windows updates from the internet.
  • On the right side there is a box saying CD or Floppy, click on it. Another window opens and you should click on Next to proceed. Then you will get an option Browse. Using this you can move to the location on the hard drive where you have downloaded the Windows Live Messenger application.
  • Select the program and click on the Finish button to complete the installation.
This should install Windows Live Messenger in your computer. You may now start enjoying Windows Live Messenger facilities!

Wednesday, April 24, 2013

Steps To Format Graph Problems In Microsoft Excel


Microsoft Excel is a spreadsheet application developed by the software giant Microsoft. Excel can be used to perform a wide range of mathematical and accounting related calculations. The Excel features graphic tools to visually-display a wide variety of information. The graphic tools, calculation and pivoting tables and the macro programming language offered by Microsoft Excel allows the user to present the data in  a much simpler and easier manner. Excel also allows the users to customize the graphs, change its colors and format. Follow the simple guidelines mentioned below to customize the excel graphs.

Instructions to fix Excel problems (graph format)

• Turn ON your Windows system and log in to your account.
• Open the existing Excel spreadsheet that contains your graph data. Launch the Start menu by clicking the Start orb placed on the bottom left corner of the Start screen. From the Start pop up, select the label that reads Microsoft Excel. If you don’t find the same in the instant start pop up, select the label that reads All Programs. From the sub menu, select the label Microsoft Excel.  
• Click on the file label placed on top of the toolbar. From the drop down, select the label open. This will launch a new window listing down all the Excel files on your device. If you haven’t yet created any graph for your information, right click and highlight the cells and select the label Insert. Scroll down Chart Styles option and select the appropriate graph type for your data.
• Select the Format tab. The format tab will allow you to change the color, fills, outlines, effects and fonts. Select the WordArt Styles area to add, remove or to modify the WordArt on your chart. You can also modify the font color, font size and other font details. Format the layout of the objects with the Arrange and Size areas.
• Hit the Current Selection drop down box to edit or change the graphical components. To open the advanced formatting options, select the Format Selection option. Hit the Save button to save the changes made and to save the excel file.
Follow the simple guidelines mentioned above to format graph problems in Microsoft Excel. You may also contact our help and support center to fix  various Excel problems. Drop in to our blogs and online discussion forums for help.