Tuesday, July 23, 2013

Missing Email In Outlook Express

An important email missing from inbox might annoy you too much. It could be personal, confidential or even an e-bill sent to you. Here are few reasons for email disappearing from your Outlook account.

Deleted email in Outlook

You might accidently delete an email or few of them. It is possible that an email that is missing in the inbox list could have been deleted unintentionally. To view such emails, just click on the Deleted items option located on the left side of the Microsoft Outlook window. Hopefully, you will find the important missing email in here.

Is it an incorrect selection made?

If you can’t find an email, you might have selected an inappropriate or incorrect folder. It is probable that the email you are trying to find is placed in a sub-folder other than the one opened. Check, if Inbox located on the left hand side of Outlook window is selected and is highlighted in gray color.
View settings option
At the top of the Microsoft Outlook screen, View button would be available. Click this and select Current view option. You need to make sure the option Show all messages is clicked and selected. The emails wouldn’t appear in Outlook Express if any other option is selected.

Outlook Express errors due to Antivirus

If you have updated or recently installed malware software, ensure that the settings of the scanning program cover email as well. An older version or incompatible email scanning program would cause a missing email from your Outlook inbox. The antivirus program might have categorized the particular email message as a spam or a virus and it tries to prevent it from harming you.

Outlook account settings

You need to check and verify your Microsoft Outlook email account settings with the help of the email service provider. If any of this setting is incorrect, you would receive some kind of error message. It is also probable that you wouldn’t receive email due to such incorrect settings.

Corruption causing Outlook Express errors

Microsoft Outlook Express files stored in your computer might be corrupted due to changes in default settings. An error message could pop up due to such a corruption in any of the important Outlook Express files. Thankfully, in most of the cases the corrupted files could be replaced easily. Otherwise, you would have to uninstall and reinstall the Microsoft Outlook Express.

The above-mentioned are the reasons for missing emails in Outlook Express. For more on the topic, visit our tech forums and blogs.

Guidelines To Inform The Hacking Of An Email Account

The internet is one of the most advanced platforms ever created. There are millions of possibilities that users can make use of when it comes to the internet. In fact, this is what drives the modern day human, and this applies to almost every individual. However, consider yourselves warned; there are various threats on the Internet that pose danger to your data and information. For instance, hackers are a major threat to the online community, and internet crimes are multiplying at a very fast rate.
Email hacking is, by far, one of the crimes most perpetrated on the Internet. Sending and receiving emails opens up a portal for the hackers to attack. The targets here are not restricted to private individuals, but corporate ones as well. Unfortunately, this has become an everyday scenario. As a result, Internet service providers and email providers have initiated a set of procedures to deal with such emergencies. For instance, Google has released a set of procedures to deal with Gmail account hacked issues. Essentially, you can report the hacked issues to the service provider, and avail of the support they provide. Let us see the basic steps involved.
Reporting hacked email account
• If you find that your account has been hacked into, you need to contact your email service provider immediately.
• If your account is Gmail, you need to contact the Google tech support and help experts. If the account is Hotmail, you need to contact the MSN support experts.
• If the Internet service provider is Rogers, you need to contact them to let them know about the incident.
• You need to attach all the relevant information along with an explanatory mail and send it to them. The time of discovery is an important aspect and should not be missed.
• You also need to include the time of the last login along with the mail. Try to include the emails that surfaced as a result of hacking. You can also include other suspicious emails that came days before the hacking incident.
• You need to locate the agency that has complete jurisdiction over the hacking issues. This will help you find the registered address of the suspect. For Gmail account hacked issues, you can visit the official page of Google.
Hacking an email account is not a punishable offence in many countries. This loophole makes it easy for the criminals to escape. This only means that you should be double careful while handling your mail.

Monday, July 1, 2013

Support To Fix Outlook Express When It Fails To Send Emails

Outlook Express is an email client feature that allows the user to connect with users around the world. The application comes pre-installed on Windows Internet Explorer browser. Corrupt updates and malicious codes on your system can prevent you from sending and receiving Emails. The tutorial will help you fix these errors with Outlook Express. 

Outlook Express help instructions
  • Turn on your computer and sign into your admin account. Click on the admin account icon. When prompted enter your Username and Password. Click on the guest account icon to log in as the guest user.
  • Launch the Microsoft Outlook. You may launch the app either from the Start menu or from the home screen. If you have shortcut links plugged on the taskbar, double click them. Similarly, you can launch the application by clicking the desktop link. If no such shortcuts exist, try launching the application from the Start menu. 
  • Click on the Start orb placed on the bottom left corner of the home screen. Alternatively, you can launch the Start menu using the keyboard shortcut combo Ctrl + Esc. Instead, you may use the Windows shortcut label to launch the application.  
  • From the Start pop up, select the label that reads All Programs. The All Programs submenu will list down all the applications installed in the system. From the All Programs submenu, select the program labeled Outlook Express.
  • Open the application and click on the label that reads Tools. You will find the Tools label placed on the top left corner of the Outlook Express table. From the dropdown, select the label that reads Account.
  • From the Accounts window, click the Mail tab. scroll down and select the account from the window. Now click the Properties Window. 
  • Select the Servers tab. Delete the text in the Outgoing mail (SMTP) box. Enter smtp.email.msn.com into the text field. 
  • Select Outgoing Mail Server. Place a tick mark in the box next to the label that reads My server requires authentication. Click on the label that reads Settings. Select the label that reads Log on using under Login Information.
  • Enter your MSN Member ID information into the text space next to the label that reads Account Name box. Now place a tick mark in the box next to the label that reads Log on using Secure Password Authentication.
  • Hit OK to save the settings and to close the Outgoing Mail Server and Mail Account Properties.
  • Try sending the test mail. 

The instructions briefed above will help you fix the Outlook Express error. For more assistance and help on fixing Outlook Express errors, contact our Outlook Express help support centre.